Frequently Asked Questions
Everything you need to know about your Montigo experience.
How long does shipping take within Singapore?
Standard delivery typically takes 2 to 4 business days. You will receive a tracking number via email once your order has been dispatched from our local warehouse.
Are Montigo bottles BPA-free and safe for daily use?
Yes, all Montigo products are crafted from high-quality 18/8 stainless steel and are 100% BPA-free and non-toxic, ensuring your drinks stay fresh and safe.
What is your return and exchange policy?
We offer a 7-day return policy for unused products in their original packaging if they are found to have manufacturing defects. Please contact our support team with your order number to initiate a claim.
Can I put my Montigo bottle in the dishwasher?
To preserve the powder-coated finish and vacuum seal integrity, we recommend hand washing your bottle with mild soap and warm water. Most of our lids, however, are top-rack dishwasher safe.
Do you offer international shipping outside of Singapore?
Currently, this official store focuses on serving customers within Singapore. For international inquiries, please visit our global site or check our authorized regional distributors.
How long can Montigo bottles keep drinks hot or cold?
Our double-wall vacuum insulation technology is designed to keep beverages cold for up to 24 hours and hot for up to 12 hours, depending on the specific model and environmental conditions.